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Delivery
New Zealand: We offer free delivery on all orders over $60 shipped in New Zealand, including Rural Delivery addresses. For orders under $60 shipping is $5. We aim to dispatch your order by the next working day. Expect 1-2 days for delivery North and South Island, 2-3 days for rural addresses.
Alcohol cannot be left unattended or with a person under the legal drinking age. If you wish to have your goods left unattended, you will need to specify this in the Order Notes section of the shopping cart.
Australia: We ship to Australia for a flat fee of NZ$20. Please note that this shipping fee does not cover any inbound customs duties that may be applied by Australia Customs when the package arrives in Australia – these will need to be paid for by the purchaser.
Other Countries: Unfortunately we do not currently ship our products through the website to other countries due to high shipping costs. Contact us at [email protected] if you have a specific request for an international shipment and we’ll provide you a quote.
Returns
If your order arrives in poor condition or damaged in any way please contact us immediately and we will put it right.
Products can be returned within 14 days of receipt. The item must be in its original packaging and be unopened and undamaged. You will need to pay for the shipping costs to return your items to us. Our distillery address is: 46A Commercial Street, Takaka, 7110 New Zealand.
Aren’t satisfied? Drop us a line over email or phone call and we’ll chat.
